AI reception
Conversation workflows designed to collect relevant details, answer routine questions, and hand more complex requests to a person.
AI reception & workflow automation
From first call
to a clear
next step.
We're developing tools that turn customer enquiries into structured information, appointment requests, and useful follow-ups for small businesses and agencies.
Discuss your workflowExplore the open-source frameworkReception tools
for service businesses.
Built for agencies and small service businesses that need a reliable handoff from customer conversations to their everyday tools. The product is in prototype development, with an existing open-source workflow framework.
Appointment workflows
Structured appointment requests and scheduling connections that fit the way each business works.
Connected operations
API and n8n integrations for conversation summaries, CRM updates, and follow-up tasks.
See the intended handoff.
Interactive concept preview. These are fixed, fictional examples; no AI request is made.
Customer enquiry · example
“I'd like to book an air conditioner service next Tuesday afternoon. Can someone confirm a time?”
Proposed workflow output
- Intent
- Appointment request
- Details
- AC service · Tuesday afternoon
- Next step
- Check availability, then request confirmation
- Review
- Do not mark booked until the calendar confirms
Planned integration
Where Claude fits.
Our next development milestone is a Claude API adapter for the reception workflow. We plan to use Claude to understand customer messages and call transcripts, return structured details, and prepare clear summaries for the business.
- Classify enquiries and extract the information needed for the next step.
- Prepare answers from a business's approved knowledge and service information.
- Connect validated outputs to scheduling and CRM workflows through APIs and n8n.
- Route uncertain or sensitive requests to a person for review.
The Claude integration is planned. The public framework currently includes provider interfaces and local simulation adapters.